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Shared Service Implementation

Treasury is leading and supporting the new Government-wide approach to delivery of corporate services, the Shared Service Initiative. This is coordinated through a temporary Shared Service Implementation Office, established in January 2003. The Office’s objective is to develop the Government’s shared service model to enable implementation by agencies, shared service providers and the technology centre of skill (CorpTech) to generate benefits from cost-effective service delivery. The human resources, pay-roll, finance, information and communication technology functions of all Government agencies are within the scope of the Initiative. This is a key outcome of a 12-month review of the delivery of corporate services across the Queensland public sector. The review was an activity under the Aligning Services and Priorities initiative reported in the Financial and Economic Policy output. Full implementation of this Initiative is planned to be completed by 30 June 2006.

Shared Service Implementation (183k)