Home > Knowledge centre > Annual reports > Annual report 2006-07 > Our performance - the year in review
The year in review - Superannuation
| Strategic business priorities | Highlights | The year ahead |
|---|---|---|
| Focus on delivering high quality superannuation and general financial education through the QSuper website and tailored publications to improve the financial literacy of members. | Implemented a financial literacy seminar aimed at helping members make more informed financial decisions. | Introduce a comprehensive financial literacy program for all members. |
| Presented more than 600 seminars to more than 37,000 members and their spouses. | Continue to expand member education services, including a broader seminar program, new member publications and the use of alternative mediums such as DVD and online delivery. | |
| Introduced a co-payment for financial planning services provided to members through Q Invest, to ensure equitable access and support regional delivery. | Further tailor member education services to focus on specific member segments and demographic groups. | |
| Focus on branding and product attributes to position QSuper as a leading superannuation provider and industry expert providing lifestyle solutions. | Progressed considerations on opting into Commonwealth Government regulation. | Continue to work with Commonwealth Government regulators on regulated fund considerations. |
| Established the new corporate entity QSuper Limited to more closely align the fund's governance and corporate structures with federal regulatory standards. | ||
| Achieved a number of significant industry awards, including receiving a platinum rating from SuperRatings. | Further build member loyalty and trust through brand initiatives. | |
| Continue to develop high quality, innovative products and services. | ||
| Focus on developing products focusing on the core superannuation offering, supporting members in achieving a better lifestyle in retirement, and also delivering services over multiple channels and tailored where possible to suit members' needs. | Implemented the Commonwealth Government's Better Super changes, with an accompanying comprehensive education program for members. | Develop an enhanced accumulation product to manage the various life stages of membership and achieve improved retirement outcomes. |
| Introduced transition to retirement arrangements for members. | Consider new investment choices and asset classes. | |
| Implemented further enhancements to the investment process through alpha-beta separation and after-tax management. | Develop an enhanced offer for members who have left Queensland public sector employment. | |
| Focus on marketing QSuper through proactive, scientific and targeted contact with members, including personalised materials and retention programs. | Delivered our successful Women and Super seminars to over 1,800 women, supported by related newsletters and a dedicated website. | Engage experts in financial education to develop innovative marketing and communication material. |
| Conducted a range of targeted communication and education campaigns to specific member segments. | Continue to provide tailored communication programs for specific generational groups and member segments. | |
| Undertook research to better understand member perceptions of QSuper and support product and service development. | Develop retention programs for members most at risk of leaving QSuper. |
Note: As QSuper Limited assumed responsibility for administering QSuper from 1 July 2007, superannuation will not feature as an output in next year's annual report.
Annual investment performance of the QSuper Balanced option
Analysis: Over the past nine years, the returns for the QSuper Balanced option, which is made up of 50-80 per cent growth assets, has averaged 8.72 per cent per annum.
Financial summary
| 2006-07 | 2005-06 | |
|---|---|---|
| State contribution | $6.59M | $5.13M |
| Other income | $50.62M | $44.65M |
| Full-time equivalent employees | 403 | 391 |
Visits to QSuper website
Analysis: Visits to the QSuper website are growing substantially, increasing in 2006-07 by 43 per cent. The site contains a wide variety of information, tools and calculators designed to help members find what they are seeking.
Last reviewed 29 September 2008
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