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The year in review - Taxation
| Strategic business priorities | Highlights | The year ahead |
|---|---|---|
| Establish positive working relationships with clients and provide information that assists them to confidently meet their obligations and receive their entitlements. | Established the Fuel Subsidy Task Force to investigate if the full benefit of the State Government's 8.354 cents per litre subsidy on unleaded petrol was being passed on by Queensland fuel retailers to motorists. | Implement, as required, any changes to the Fuel Subsidy Scheme which may be approved by the Government following receipt of the report of the Commission of Inquiry and publication of the findings of the Fule Subsidy Task Force. |
| Implemented amendments to the Community Ambulance cover Act 2003 to allow for the transition of new retailers entering the Queensland marketplace. | Establish a liaison group between Office of State Revenue (OSR) and electricity retailers to engage directly with them on industry-wide issues to ensure the effective administration of the Community Ambulance Cover Scheme. | |
| Expanded the client visit program to help clients improve their level of compliance by understanding the processes involved in self assessing. | Continue the client visit program and deliver training to self assessors so they can take full advantage of electronic lodgement and payment of duties when they are introduced in 2008. | |
| Initiated an awareness campaign to prepare clients for Duties Online, the latest release of OSR's Revenue Management System (RMS). | Review the Client Contact Centre client base to ensure OSR services continue to meet the clients' needs. | |
| Expanded the Client Contact Centre's range of services to centralise calls made by clients about taxes, duties, First Home Owner Grants (FHOG) and fuel subsidy. | ||
| Provide responsive and ongoing legislation and revenue policy advice services to the State Government. | Continued taxation reform commitments under the Intergovernmental Agreement on the Reform of Commonwealth-State Financial Relations (IGA) with the abolition of hire duty and transder duty on unlisted marketable securities form 1 January 2007. | Continue with the reform of Queensland taxation with a reduction in the rate of mortgage duty by 50 per cent from 1 January 2008 and the introduction of a three-year, 50 per cent cap on annual increases on land values (used to asses land tax liability).
|
| Implemented a number of 2006-07 Budget initiatives by increasing thresholds for pay-roll tax, land tax for resident individuals and transfer duty home concession and providing new first home owner transfer duty concession for vacant land. | ||
| Develop and maintain simple, efficient and equitable revenue management services. | Progressed the development of the new Revenue Management System (RMS) which will give duties clients the opportunity to lodge returns and pay taxes electronically. | Implement RMS for Duties Online which will enable OSR duties clients to lodge returns and pay taxes electronically. |
| Implemented the Revenue Base Management (RBM) system to allow OSR to better manage its revenue base. |
Continue developing RBM as a tool to improve revenue forecasting, client profiling and risk management. |
Financial summary
| 2006-07 | 2005-06 | |
|---|---|---|
| State contribution | $45.13M | $42.25M |
| Other income | $2.51M | $1.84M |
| Full-time equivalent employees | 4491 | 374 |
1. Increase reflects significant increases in revenue administration activities as a result of the rapid growth of revenue under management.
Cost of revenue, grants and subsidies managed versus revenue, grants and subsidies per OSR employee

Analysis: The cost for OSR to manage revenue, grants and subsidies has reduced by 21 per cent over the past five years.
Revenue, grants and subsidies under management by year

Analysis: Duties and pay-roll tax account for approximately 74 per cent of revenue under management.
Last reviewed 1 November 2007



