Right to information
Right to information (RTI) is the Queensland Government's approach to giving the community greater access to information, equal access across all sectors of the community, and appropriate protection for individuals’ privacy. An individual has the right to request any information held by an agency and any documents containing their personal information.
The government will provide access to information it holds, unless it is not in the public interest to do so.
For more information about your RTI rights, visit the Queensland Government website.
How to access information
Step 1: Check existing information
Our website contains information and documents which detail our services and business operations, many of which are accessible via our publication scheme. The publication scheme is designed to act as a 'route map' to assist people to find key information the department routinely publishes.
We also publish a disclosure log with our responses to right to information requests.
Step 2: Contact us about routine, administrative information
If you are not able to find the information you are after, please contact us to discuss your enquiry. We may be able to readily provide you with the information you are seeking, if it is non-sensitive information or your own personal information. There is no application fee for administrative access applications. However, copies of documents may attract a charge. These charges are:
- twenty cents per page for photocopying documents
- any fee that we incur to retrieve the information sought.
You may contact us using the details below:
Administrative Review Unit
Telephone: +61 7 3035 1863
Step 3: Lodge a right to information request
If we cannot immediately help you with your request, you are able to apply for access to information via a right to information application. If the information you request is not related to your personal information, you must pay an application fee of $43.35. This fee must be paid before your application can be processed. Depending on what information you request, you may also be charged a fee to cover the costs of processing the application and making copies of documents.
It is important to know that even though you submit a right to information application, Queensland Treasury may not be able to supply the information you are seeking.
You can submit a right to information application using the e-RTI online form.
Amending personal information in a document
Under the Information Privacy Act 2009, you may apply for an amendment to a document that contains your personal information if that document contains information that is inaccurate, incomplete, out of date or misleading. There is no fee for amending your personal information.
You can submit an application using the Information Privacy Personal Information Amendment Application form.
Submit your completed application to:
Administrative Review Unit
GPO Box 611
BRISBANE QLD 4001
Phone: +61 7 3035 1863
Fax: +61 7 3210 0514
Appeal an RTI decision
If Treasury decides that it is not in the public interest to release the information you are seeking, you are able to appeal the decision. You can do this by:
- requesting an internal review within 20 business days of being told of the decision. A person, senior to the original decision-maker, will review your application and inform you of the review decision
- requesting an external review by writing to the Office of the Information Commissioner Queensland. The Information Commissioner may change or confirm the decision made on your right to information or information privacy request, or try to mediate a settlement between the parties. For more information about external reviews, visit the Office of the Information Commissioner website.