What happened?
On 9 May 2022, you may have been sent mail with SPER enforcement notices about unpaid fines.
These notices may have included information about your unpaid fine together with notices relating to other people, which were not meant to be sent to you.
You will receive a letter from us if you are affected by this incident, and we are continuing to investigate why this occurred.
If you have received a notice that includes information not related to you, we ask that you destroy it, if you have not already done so.
How has SPER responded to this incident?
At this stage we understand there was an error in the data used to prepare the letters for printing, collating and mail-out. On becoming aware of this incident, we immediately took steps to stop use of the data that contained the error. An investigation has commenced to fully understand the incident so this data error will not occur in the future.
We apologise for any difficulty this may have caused.
Further information
If you would like to speak to SPER about this matter, SPER can be contacted by telephone on 1300 365 635, Monday to Friday between 8am and 6pm, or by email at sper@treasury.qld.gov.au.