Help for people affected by natural disasters

We know that natural disasters can cause financial hardship for our clients and customers, so we provide help to those in affected areas.

Tax and royalty obligations with the Office of State Revenue

When you have been affected by a cyclone or major flooding, for example, we don’t want you to worry about your revenue obligations at the same time.

We can help by:

  • extending the time to lodge documents or returns with us
  • extending the time for payments without charging interest
  • arranging a payment plan, where you can pay your debt by instalments.

Contact us using our online enquiry form and we’ll get back to you as soon as possible to discuss what we can do:

  1. Select General as the Subject of enquiry.
  2. Provide your name and contact details, and a time frame for us to call you back.
  3. Give us your client or reference number if possible.
  4. Start the Details of enquiry field with the words Disaster relief, and provide as much information as you can.

Unpaid fines and penalties with SPER

We recognise the effect natural disasters in Queensland have on our customers and their financial circumstances.

In the event of a natural disaster, we take steps to reduce these impacts.

When an area is identified as disaster affected, we will suspend enforcement activities there for unpaid debts. We will list the affected suburbs and postcodes here.

We have currently suspended enforcement activities in the following suburbs.

Postcode 4850

  • Abergowrie
  • Allingham
  • Bambaroo
  • Bemerside
  • Blackrock
  • Braemeadows
  • Coolbie
  • Cordelia
  • Dalrymple Creek
  • Foresthome
  • Forrest Beach
  • Gairloch
  • Garrawalt
  • Halifax
  • Hawkins Creek
  • Helens Hill
  • Ingham
  • Lannercost
  • Long Pocket
  • Lucinda
  • Macknade
  • Mount Fox
  • Orient
  • Peacock Siding
  • Pelorus Island
  • Taylors Beach
  • Toobanna
  • Trebonne
  • Upper Stone
  • Valley of Lagoons
  • Victoria Plantation
  • Wallaman
  • Wharps
  • Yuruga

Postcode 4874

  • Mapoon Aboriginal Shire Council

Postcode 4892

  • Kowanyama Aboriginal Shire Council
  • Pormpuraaw Aboriginal Shire Council

If you believe disaster-related hardship could affect your dealings with us, please contact us.

SPER links

Pay your debt with SPER

SPER enforcement orders

Fines and penalties

Last updated: 1 May 2018