About QRO

Queensland Revenue Office (QRO) is responsible for collecting state taxes and royalties, administering home owner grants, and collecting and enforcing unpaid fines and penalties. In 2021, the former Office of State Revenue (OSR) merged with the State Penalties Enforcement Registry (SPER) to become the QRO of today.

The revenue we collect provides almost $16 billion in income for Queensland. We put this money back into roads, schools, hospitals and health services, as well as art galleries and community events. This helps to grow our economy and improve the wellbeing of all Queenslanders.

We’ve changed

In Queensland, we’ve been the Office of State Revenue since 1991, when the Stamp Duties and Land Tax offices combined. Since then we’ve grown and taken on more responsibilities to collect revenue, manage state taxes and administer grants—all to help grow the Queensland economy.

In 2021 we became Queensland Revenue Office (QRO) when OSR and SPER merged. Our new name better reflects who we are and what we do in collecting revenue to allow the government to provide essential services for Queenslanders.

Also, we have an increasing number of clients who operate across multiple states and territories and they tell us it is difficult to distinguish between different revenue offices. The new name identifies us as the revenue authority for Queensland.

How this is happening

We’ve started to make changes.

Online content—you’ll see online references change pretty quickly. But if you notice any we’ve missed, contact us to let us know!
QRO Online—we’ve renamed our portal from OSR Online. All links to the portal will take you to the right spot.
Forms—all our forms are being updated and will be available at Queensland Government Publications. We hope to have this completed by April 2022. If you’ve saved forms to use offline, make sure you download the latest version with our new name.
Fact sheets and other publications—we will be updating these and uploading to Queensland Government Publications over the coming months.
Correspondence—any letters, emails and text messages from us will clearly show that the sender is Queensland Revenue Office or QRO.

What this means for you

You don’t need to do anything, except be assured that we will continue to uphold our client charter and look after the Queensland economy.

If you have any documents with OSR branding that you have saved offline, you can always get current versions from Queensland Government Publications. If you have any queries, send us an email using the online enquiry form.