Our office hours are 8.00am to 8.00pm, Monday to Friday (excluding public holidays), and you can contact us by:
- phone
- mail.
Contact SPER
Use the online form to submit enquiries, or send comments and suggestions. A copy of your enquiry will be sent to your email address.
If your contact details have changed, you can also update your details with us online.
Phone
Call 1300 365 635 (or +61 7 3328 4811 from outside Australia) during office hours.
Before we give you any information about your debt, you will be asked to confirm your identity, so please have this information handy:
- party ID (found on your SPER notice)
- your driver licence number (if applicable)
- any information about your debt.
The Registrar
SPER
GPO Box 1387
BRISBANE QLD 4001
In person
Payments, enquiries and applications can be made at your nearest magistrates court or QGAP office.
Enforcement orders, instalment plans or other notices containing the Australia Post symbol and barcode can be paid at any Australia Post office.
Complaints
If you cannot resolve an issue or concern informally, you may choose to make a complaint. You can:
- lodge a complaint online
- complete a complaint form and send it to us.
Coronavirus (COVID-19)
Are you having trouble paying your SPER debt because of the coronavirus?
If you’ve got a payment plan, you can skip a payment online if you need more time to pay.
Call us to discuss your payment options or for other assistance, please call us on 1300 365 635.
Last updated: 1 April 2020