Report your fuel prices
All fuel retailers in Queensland have to report their fuel prices. An aggregation system for the fuel price reporting scheme has been established under s.4 of the Fair Trading (Fuel Price Reporting) Regulation 2018.
The report must be submitted by the ‘responsible fuel retailer’, that is, the entity who decides the retail fuel price for the fuels offered for retail sale at a service station (the price setter for the site).
The fuel retailer may also report via a fuel retailer appointed third-party agent.
Fuel price reporting enables Queensland motorists to:
- compare fuel prices in their local area
- find the cheapest price
- save money at the bowser.
Mandatory fuel price reporting is designed to make it easier for motorists to take advantage of the fuel price cycle to find the best deal. However, it will not stop the price cycle that motorists experience around the world.
Sign up to the reporting portal
Before you start reporting, you’ll need to sign-up at www.fuelpricesqld.com.au. Call 07 3858 0027 to get an ID to sign-up and start reporting fuel prices. If you have more than 6 retail sites, you won’t be able to complete sign-up online. Fuel Prices Queensland will contact you to confirm details and reporting arrangements.
You’ll then be asked to confirm your contact details and those of your retail sites.
Once you’ve signed up, you’ll be emailed login details for the Fuel Prices Queensland portal. When you log in to the portal for the first time, you’ll be asked to confirm your outlets and other details, such as fuel types for sale at each site and the officers authorised to report fuel prices on your behalf.
What you need to report
Fuel price changes: You must report your fuel price information within 30 minutes of a price change at the bowser.
Unavailability of fuel type: If a type of fuel is temporarily unavailable, you must report this within 30 minutes.
How to report fuel price changes
Once you have signed up and have confirmed details and reporting arrangements, you can report fuel price changes in 4 ways:
- direct reporting online (best suited for small retailers and individual retail sites)
- data upload via an API (application programming interface) or flat file (plain text file) (best suited for medium to large retailers with multiple sites)
- bulk data upload through a third-party agent
- calling 07 3858 0027 if an internet connection is not available.
Technical requirements and detailed instructions are available.